Privacy Policy

Our Privacy Policy

HISERVER TECHNOLOGIES RESPECTS ALL CLIENTS’ PRIVACY:

We value transparency above everything else. Our users may be asked to submit personal information when they avail of our services. This information is limited to a username, email address, and password. We require this to protect the user against unauthorized access to their account. Messages sent to us, including files and media are also considered personal information.

All this information is recorded in your account activity, as well as other log information like the date and time of your access and your IP address.

PERSONAL IDENTIFICATION INFORMATION

We recognize the importance of preserving your privacy. We will not make use of any personal information made available to us and we will not disclose it to any third party. We employ various security measures to prevent unauthorized access to your information that might lead to any of the following: loss, damage, undue processing, erasures, transfers, modifications, and misuse.

Personal information includes name, age, marital status, nationality, location, language, educational background, criminal history, employment history, sexual orientation, and any information involved in financial transactions.

NON-PERSONAL IDENTIFICATION INFORMATION:

Aggregate non-identifiable information will also be collected in the process. This information includes the type of web browser used and what operating system you’re running on. This data cannot be associated with a specific person, but may be connected to a particular device.

We collect this data to evaluate the performance of our website, to see which pages are visited more frequently, and what pages are difficult to access. Only the web admin has access to this information.

WEB BROWSER COOKIES:

Cookies are your online footprints. It doesn’t give us personal information about you, it just helps us identify users who revisit our site. This is to better your visiting sessions by helping us remember your password the next time you log in and to see what pages you’re most invested in.

A cookie is just a small .txt file of a string of numbers that are readable by the software that created it. Each one is unique and non-executable, meaning it cannot contain any malware or viruses.

HOW WE USE COLLECTED INFORMATION:

The data we collect are used for a number of things, but not in any way to take advantage of our users. Giving or selling your personal information to some other third party is punishable by law. We do our best to comply with these laws and earn the trust of our valued patrons. If it’s without your consent, rest assured that all your information is kept under wraps away from any malicious software.

THE COLLECTED INFROMATION ARE USED FOR THE FOLLOWING PURPOSES:

TO IMPROVE CUSTOMER SERVICE

We use your personal information to personalize your experience, anything from responding to your requests or what kind of periodic emails are sent to you.

TO IMPROVE OUR SITE:

This information is also used to keep track of our website’s performance. We look how users interact with its current interface and see what needs to be improved.

TO SEND PERIODIC EMAILS:

Like you, we like to keep in touch with our customers. We will include your email address in our mailing list for periodic updates unless you decide to opt out.

HOW WE PROTECT YOUR INFORMATION:

We do not give out, rent, or sell anyone’s personal data as it’s against the law to do so. We also do not keep personal information longer than necessary. We may be privy to your personal information for a few years just for contractual obligations. Beyond that, we have no reason to keep your information and share it. All our data is kept secured by layers of protective measures implemented in our own VPS.

SHARING YOUR PERSONAL INFORMATION:

We are not allowed to share any personal information with any third party service. We only use this to contact you and improve your experience with our service. You have the right to retract any personal information that you’ve already handed over to us and to know what information we keep in our records as long as it’s yours. Other users have the same rights over theirs. You can tune your cookie preferences in your own browser if you wish.

ELECTRONIC NEWSLETTERS:

In bulk email sending, you will have to create a mailing list. Email addresses are considered as personal information. Your audience must give their consent when you collect their email address and they should know that their email address is being collected for the sole purpose of receiving an electronic newsletter. Using our services beyond the purpose of sending newsletters, advertisements, and promotional media are subject to changes in your own privacy policy.

THIRD PARTY WEBSITES:

Our website may contain links to other third party websites and sometimes these are out of our control and based purely on your browser’s collected cookies. Be mindful of other sites you visit and how they collect information from you and your computer. There are often opt-out features should you want to declutter your browser. We do not have control over these third party sites most of the time.

ADVERTISING:

We do not believe in disruptive advertising. The information we collect is not used for unwanted promotions, advertising other services we provide, and informational mailings you did not sign up for. Marketing messages are always optional and you have the right to choose whether or not you want to receive them. Incidentally, we will also not disclose that same information to other sites and their disruptive advertising schemes.

CHANGES TO THIS PRIVACY POLICY:

All these policies are subject to change. We reserve the right to adjust our policies however we see fit. However, we will only do so in accordance to the law. Should we change any of our policies, we will notify you of the said changes immediately, so you’ll be up to date. Otherwise, please review our privacy policy from time to time. If you continue to use our services, it will benefit you to do so.

CONTACTING US:

Any forms of contact with us will always be recorded for quality control purposes. This includes correspondence on our site, through emails, media uploads, calls, regular mail, reports, complaints, and social media account interactions. All this information is private and cannot be disclosed to anyone else. We use these to keep track of our business relationships and dealings. You have the right to access these records if you’re on the other end of the correspondence.